FASTCOM® LIMITED LIFETIME WARRANTY
Commtech’s entire FASTCOM® product line is covered by a limited lifetime warranty against defects in workmanship. This warranty is available only to the original purchaser and only covers defects in our workmanship. Any FASTCOM® board that is returned to Commtech will, at the option of Commtech, be repaired or replaced at no charge — except for circumstances excluded by this warranty. A Return Materials Authorization Number (RMA#) must be obtained from Commtech before a return will be accepted. Please contact us via telephone or email to obtain an RMA #. You are responsible for shipping charges when you return a FASTCOM® board to Commtech. We will pay the shipping charges to send the board back to you, if a defect in workmanship is found. However, if no defect in workmanship is found, or the board is not found to be defective, or any of the following warranty exclusions occur, you will be responsible for shipping charges both ways.
This warranty does not cover problems or damage resulting from, but not limited to the following:
- Any modification, misuse, abuse, disassembly, misapplication, or unauthorized repair by anyone other than Commtech.
- Any improper operation, including any use not in accordance with any verbal product instructions or documentation.
- Connection to an improper voltage supply or ESD damage.
- Any other cause not related to workmanship.
We can provide a quote for non-warranty repairs upon request.
Limitation of Liability
Commtech shall not be liable for any special, incidental, indirect, or consequential damages whatsoever, including but not limited to loss of profits, revenue, or data (whether direct or indirect), or commercial loss for breach of any express or implied warranty on your product even if Commtech has been advised previously of the possibility of such damages. Commtech does not warrant that its products will work in every system or every system configuration. We do not warrant that our products will be suitable for your application. If you are dissatisfied with our product, contact customer service to arrange for a return of our product and refund of your money. Commtech’s liability, in any case, is limited to the original product purchase price and is available to the original customer only.